Return and Exchange Policy

Thank you for purchasing our products. To ensure your satisfaction, we offer the following return and exchange policy.

Return and Exchange Conditions

1.After Purchase: Once the product has been shipped, only exchanges are accepted. No refunds are provided.
2.Defective Products: If the product has defects, you can apply for a return or exchange within seven days of purchase.
3.Product Condition: The product must be unused and in its original packaging with labels and receipts intact.
4.Flavor Change: If you need to change the flavor, the shipping cost for the return and exchange will be borne by the customer, unless there is an error with the product.
 

Return and Exchange Process

1.Apply for Return or Exchange: Please contact our customer service team through the following methods:
2.Return the Product: Send the product back to our return center. The shipping cost will be borne by the customer unless the product is defective or incorrect.
3.Process Return or Exchange: Upon receiving the returned product, we will arrange for a product replacement or other appropriate actions immediately.
 

Contact Us

If you have any questions, please feel free to contact our customer service team through the above methods.