Privacy Policy

1. Information We Collect

1.1 Personal Information: When you create an account, place an order, or contact our customer service, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
1.2 Usage Data: We may also collect information on how you access and use our platform, including your IP address, browser type, operating system, and browsing behavior.

2. How We Use Your Information

2.1 Order Processing: To process and fulfill your orders, including shipping, payment processing through Billplz, and providing customer support.
2.2 Communication: To communicate with you about your orders, provide updates, respond to your inquiries, and send promotional materials if you have opted-in to receive them.
2.3 Improvement of Services: To analyze usage data to improve our platform, services, and user experience.

3. Disclosure of Your Information

3.1 Service Providers: We may share your information with third-party service providers, such as shipping companies and payment processors (e.g., Billplz), to facilitate order fulfillment and payment transactions.
3.2 Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

5.1 Access and Correction: You have the right to access and correct your personal information held by us. You can update your account information through your account settings or by contacting our customer service.
5.2 Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions included in those emails.

6. Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our platform after the posting of changes constitutes your acceptance of such changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

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