FAQ｜必看问题
成功下单后，系统将提供完整的健身房联络指南。健身房一般会在当天主动联系你，协助安排上课时间。
After a successful purchase, the system will provide the gym contact guide. The gym will usually contact you on the same day to arrange your session.
有。以下情况可申请退款：
* 教练服务不当（如暴力行为、肢体冲突或言语骚扰，需提供相关证明）
* 课程购买后完全未使用
若课程已开始使用，恕无法提供退款。
Refund is available under the following conditions:
* Misconduct by the coach (evidence required)
* Sessions completely unused
No refund will be provided once the sessions have started.
如遇以下情况，可申请退换货（不提供退款）：
* 商品寄错
* 商品过期
* 包装严重破损
如产品已开封或食用，恕无法退换。
Exchange (no refund) is allowed if:
* Wrong item sent
* Product expired
* Packaging severely damaged
Opened or consumed products are not eligible.
是的。所有减脂餐均由本地品牌与合格厨房制作：
* 新鲜现做
* 营养均衡
* 符合健身需求
让你吃得方便，也吃得安心。
Yes. All meals are prepared by certified local kitchens, ensuring freshness and balanced nutrition for fitness needs.
* 避免健身房推销压力
* 全马各地区价格透明，方便比价
* 官方筛选合作健身房与专业教练
Lowest Price in Town｜Your Personal 1-on-1 Coach
帮助你用更合理的价格，找到真正适合你的私人教练。
* No hard selling pressure
* Transparent pricing across Malaysia for easy comparison
* Officially selected gyms and professional coaches
Lowest Price in Town｜Your Personal 1-on-1 Coach
Helping you find the most suitable personal coach at a reasonable price.
课程本身没有固定使用期限，但为了保障顾客权益：
* 购买后 7 天内需完成首次预约
* 课程安排需依据各合作健身房规定（一般建议在短期内完成，以确保训练效果）There is no fixed expiry date, but:
* First booking must be made within 7 days
* Session scheduling follows each gym’s policy for better training results.
* 目前合作蛋白粉主要来自 台湾制造，并精选优质品牌（台湾前三大品牌🇹🇼）：
* Go Power
* Tryall
所有产品均经过品质筛选，确保安全与稳定性。
Our protein products are mainly made in Taiwan with selected top 3 Taiwanese brands to ensure safety and consistency.
Sparta 是一站式健身服务平台，整合：
* 健身课程
* 营养补给
* 减脂餐
让用户从找教练、补充蛋白到饮食管理，一次完成。
我们的目标是：
用更透明的价格，让更多人真正开始运动，并长期坚持。
Sparta is a one-stop fitness platform integrating training, nutrition supplements, and healthy meals.
Our mission is to help more people start fitness at a transparent and reasonable cost—and stay consistent.
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